Returns & Refunds

1. 30-Day Satisfaction Guarantee

We stand completely behind the craftsmanship of our premium blades. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return if you are not 100% satisfied.

2. Eligibility for Returns

To be eligible for a return, your knife or kitchen tool must be in the same condition that you received it, unused, with its original edge, and in its original premium packaging. You’ll also need the receipt or proof of purchase.

3. How to Start a Return

To start a return, you can contact us at our contact page. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

4. Custom & Engraved Knives

Please note that custom-made, personalized, or engraved blades cannot be returned unless they arrive defective or damaged. Since these items are crafted specifically for you, they are final sale.

5. Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.