Shipping Policy

1. Processing Time

At Rahat Stainless Steel, every knife is carefully inspected and prepared to ensure it meets our premium quality standards. All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer a variety of shipping options:

* Delivery delays can occasionally occur due to weather, customs, or carrier issues.

3. International Shipping

We proudly ship worldwide! Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Rahat Stainless Steel is not responsible for these charges if they are applied and are your responsibility as the customer.

4. Order Tracking

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

You can also track your order directly on our Track Order page.

5. Damaged Items

If your premium knife arrives damaged, please save all packaging materials and damaged goods, and contact us immediately at support@rahatstainlesssteel.com so we can investigate and replace your item.